Kevin has spent 28 years working in and around retail for manufacturers, retailers and service providers across 44 countries. He walks 1,000+ stores and views 2,000+ online shopping sites around the world each year looking at shopper experience trends with a particular focus on the overall shopper experience.
The need to engage, entertain, and inspire shoppers, and meet shoppers’ hunger for change and innovation, is more important than ever before. And this applies to both the physical and online retail environments.
Kevin’s advice and experience is highly sought and he holds a variety of directorships on retail and agency businesses across Asia and Australia. He has also managed businesses in over 40 countries.
Kevin is regularly quoted in Australian media as an International Retail Expert and is the Retail Expert on a small business show for one of the main Australian free-to-air networks. He was also a weekly blog contributor to Smartcompany, in Australia for ten years.